In The Information Diet, Clay Johnson wrote, “The modern human animal spends upwards of 11 hours out of every 24 in a state of constant consumption. Not eating, but gorging on information … We’re all battling a storm of distractions, buffeted with notifications and tempted by tasty tidbits of information. And just as too much junk food can lead to obesity, too much junk information can lead to cluelessness.”
Audit yourself and you may be surprised to find that you get more than 10 notifications per hour; they can be disruptive to your attention. I find myself trying hard (and often failing) to ignore the smartphone as it beeps softly to indicate a new distraction. I struggle to remain focused on the person in my office as the desktop tinkles for attention.
When designing EventTracker v7, minimizing notifications was a major goal. On Christmas Day in 2008, nobody was stirring, but the “alerts” console rung up over 180 items demanding review. It was obvious these were not “alerts.” This led to the “risk” score which dramatically reduces notifications.
We know that all “alerts” are not equal: some merit attention before going to lunch, some before the end of the day, and some by the end of the quarter, budget permitting. There are a very rare few that require us to drop the coffee mug and attend instantly. Accordingly, a properly configured EventTracker installation will rarely “notify” you; but when you need to know — that alert will come screaming for your attention.
I am frequently asked what is the maximum events per second that can be managed. I think I’ll begin to ask how many notifications per hour (NPH) the questioner can handle. I think Clay Johnson would approve.