SIEM in the Social Era

The value proposition of our SIEM Simplified offering is that you can leave the heavy lifting to us. What is undeniable is that getting value from SIEM solutions requires patient sifting through millions of logs, dozens of reports and alerts to find nuggets of value. It’s quite similar to detective work.

But does that not mean you are somehow giving up power? Letting someone else get a claw hold in your domain?

Valid question, but consider this from Nilofer Merchant who says “In the Social Era, value will be (maybe even already is) no longer created primarily by people who work for you or your organization“.

Isn’t power about being the boss?
The Social Era has disrupted the traditional view of power which has always been your title, span of control and budget. Look at Wikipedia or Kickstarter where being powerful is about championing an idea. With SIEM Simplified, you remain in control, notified as necessary, in charge of any remediation.

Aren’t I paid to know the answer?
Not really. Being the keeper of all the answers has become less important with the rise of fantastic search tools and the ease of sharing, as compared to say even 10 years ago. Merchant says “When an organization crowns a few people as chiefs of answers, it forces ideas to move slowly up and down the hierarchy, which makes the organization resistant to change and less competitive. The Social Era raises the pressure on leaders to move from knowing everything to knowing what needs to be addressed and then engaging many people in solving that, together.” Our staff does this every day, for many different environments. This allows us to see the commonalities and bring issues to the fore.

Does it mean blame if there is failure and no praise if it works?
In a crowd sourcing environment, there are many more hands in every pie. In practice, this leads to more ownership from more people than the other way around. Consider Wikipedia as an example of this. It does require different skills, collaborating instead of commanding, sharing power rather than hoarding it. After all, we are only successful, if you are. Indeed, as a provider of the service, we are always mindful that this applies to us more than it does you.

As a provider of services, we see clearly that the most effective engagements are the ones where we can avoid the classic us/them paradigm and instead act as a badgeless team. The Hubble Space Telescope is an excellent example of this type of effort.

It’s a Brave New World, and it’s coming at you, ready or not.

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