Three common SMB mistakes

Small and medium business (SMB) owners/managers understand that IT plays a vital role within their companies. However, many SMBs are still making simple mistakes with the management of their IT systems, which are costing them money.

1) Open Source Solutions In a bid to reduce overall costs, many SMBs look to open source applications and platforms. While such solutions appear attractive because of low or no license costs, the effort required for installation, configuration, operation, maintenance and ongoing upgrades should be factored in. The total cost of ownership of such systems are generally ignored or poorly understood. In many cases, they may require a more sophisticated (and therefore more expensive and hard to replace) user to drive them.

2) Migrating to the Cloud Cloud based services promise great savings, which is always music to an SMB manager/owner’s ears, and the entire SaaS market has exploded in recent years. However the costs savings are not always obvious or tangible. The Amazon ec2 service is often touted as an example of cost savings but it very much depends on how you use the resource. See this blog for an example. More appropriate might be a hybrid system that keeps some of the data and services in-house, with others moving to the cloud.

3) The Knowledge Gap Simply buying technology, be it servers or software, does not provide any tangible benefit. You have to integrate it into the day-to-day business operation. This takes expertise both with the technology and your particular business.

In the SIEM space, these buying objections have often stymied SMBs from adopting the technology, despite its benefits and repeated advice from experts. To overcome these, we offer a managed SIEM offering called SIEM Simplified.