Gathering logs or gathering dust?

Did you wrestle your big name SIEM vendor to throw in their “enterprise class” solution for a huge discount as part of the last negotiation? If so, good from you – you should be pleased with yourself for wrangling something so valuable for them. 90% discounts are not unheard of, by the way.

But do you know why they caved and included it? It’s because there is very high probability that you really won’t ever obtain any significant value from it.

You see the “enterprise class” SIEM solutions from the top name vendors all require significant trained staff to even just get them up and running, never mind tuning and delivering any real value. They figured, you probably just don’t have the staff or the time to do any of that so they can just give it away at that huge discount. It only adds some value to their invoice, preventing any other vendor from horning in on their turf and makes you happy – what’s not to like?

The problem of course is that you are not any closer to solving any of the problems that a SIEM can address. Is that ok with you? If so, why even bother to pay that 10%?

From a recent webinar on the topic by Gartner Analyst Anton Chuvakin:

Q: For a mid-size company what percent of time would a typical SIEM analyst spend in monitoring / management of the tool – outstanding incident management?
A: Look at my SIEM skill model of Run/Watch/Tune and the paper where it is described in depth. Ideally, you don’t want to have one person running the SIEM system, doing security monitoring and tuning SIEM content (such as writing correlation rules, etc) since it would be either one busy person or one really talented one. Overall, you want to spend a small minority of time on the management of the tool and most of the time using it. SIEM works if you work it! SIEM fails if you fail to use it.

So is your SIEM gathering logs? Or gathering dust?

If the latter, give us a call! Our SIEM Simplified service can take the sting out of the bite.