Software Update ET72U12-094

Released on: 22 May 2012
Applies to Versions: 7.2- Build 38,64,69
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Summary
Fix for the issue where EventTracker Agent incorrectly generates events for software install/uninstall under user profiles
Note: This Update should only be used on the EventTracker Console/Manager system. Update ET72UA12-094 should be used for systems that have only EventTracker Agent installed on them.

Who should read this document
Customers who use 7.2 – Build 38,64,69

Severity
Medium

Affected software
EventTracker Agent

Non-affected software
EventTracker Receiver, EventTracker Reports, EventTracker Alerter, EventTracker EventVault, EventTracker Scheduler, EventTracker Remote Installer, EventTracker Web

Process to apply Update

  1. Download Update
  2. Place the Update ET72U12-094.exe in the destination computer.
  3. Execute the exe.

Support
Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at http://www.eventtracker.com or contact Technical Support via e-mail at support@eventtracker.com