Software Update ET72U12-121

Released on: 17 September 2012
Applies to Versions: 7.2 – Build 38,64,69

Fix for the issue where sometimes the diagnostic utility gets stuck while saving data.

Who should read this document
Customers who use 7.2 – Build 38,64,69


Affected software
EventTracker Diagnostics.

Non-affected software
EventTracker Agent, EventTracker Receiver, EventTracker Reports, EventTracker Alerter, EventTracker EventVault, EventTracker Scheduler, EventTracker Remote Installer, EventTracker Web.

Process to apply Update

  1. Download Update
  2. Place the Update ET72U12-121.exe in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at