Software Update ET72U12-126

Released on: 05 October 2012
Applies to Versions: 7.2 – Build 38, 64, 69

Fix for the issue where USB monitoring events are not getting written to windows event log if application fails to get SID of the user.

NOTE:This Update should only be used on the EventTracker Console/Manager system. Update ET72UA12-126 should be used for systems that have only EventTracker Agent installed on them.

Who should read this document
Customers who use 7.2 – Build 38, 64, 69


Affected software
EventTracker Agent.

Non-affected software
EventTracker Receiver, EventTracker Reports, EventTracker Alerter, EventTracker EventVault, EventTracker Scheduler, EventTracker Remote Installer, EventTracker Web

Process to apply Update

  1. Download Update
  2. Place the Update ET72U12-126.exe in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at