Software Update ET72U13-142

Released on : 29 July 2013
Applies to Version: 7.2 – Builds 64, 69

Fix for issue where Collection Point stops sending cabs unexpectedly.

Who should read this document
Customers who use 7.2 – Builds 64, 69


Affected software
EventTracker Scheduler, Collection Point, Collection Master, EventTracker Diagnostic.

Non-affected software
EventTracker Agent, EventTracker Alerter, EventTracker Reports, EventTracker Receiver, EventTracker Web, EventTracker EventVault.

Process to apply Update

  1. Download Update
  2. Place the Update ET72U13-142 in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at