Software Update ET73U13-087

Released on : 14 May 2013
Applies to Version: 7.3 – Build 28, 34, 44, 59

Fix for issue where EventVault service is getting stopped unexpectedly sometimes during database operation.

Who should read this document
Customers who use 7.3 – Build 28, 34, 44, 59


Affected software
EventTracker EventVault

Non-affected software
EventTracker Agent, EventTracker Scheduler, EventTracker Alerter, EventTracker Reports, EventTracker Receiver, EventTracker Web.

Process to apply Update

  1. Download Update
  2. Place the Update ET73U13-087.exe in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at