Software Update ET74U14-024

Released on : 10 March 2014
Applies to Version: 7.4 – Build 25, 28, 30, 36

Fix for the LFM issue where log rotation is not getting detected and access denied while opening EventTracker Agent configuration UI.

This Update should only be used on the EventTracker Console/Manager system. Update ET74UA14-024 should be used for systems that have only EventTracker Agent installed on them.

Who should read this document
Customers who use 7.4 – Build 25, 28, 30, 36


Affected software
EventTracker Agent

Non-affected software
EventTracker Receiver, EventTracker Reports, EventTracker Alerter, EventTracker EventVault, EventTracker Scheduler, EventTracker Web.

Process to apply Update

  1. Download Update
  2. Place the Update ET74U14-024 in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at