Software Update ET74U14-027

Released on : 27 July 2013
Applies to Version: 7.4 – Build 25, 28, 30, 36

Fix for log search showing wrong results when searched with underscore in search string.

Who should read this document
Customers who use 7.4 – Build 25, 28, 30, 36


Affected software
EventTracker Web

Non-affected software
EventTracker Agent, EventTracker Enterprise Activity, EventTracker Alerter, EventTracker Remote Installer, EventTracker Scheduler, EventTracker Event Vault, EventTracker Receiver, EventTracker Reports.

Process to apply Update

  1. Download Update
  2. Place the Update ET74U14-027 in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at