Released on : 28 January 2014
Applies to Version: 7.5 Build 21, 29;7.4 (All Builds)
Fix for issue where EventTracker Agent service fails to start on Windows 2000 system. Fix for issue in upgrading 64-bit agent from 32-bit EventTracker Console.
This Update should only be used on the EventTracker Console/Manager system. Update ET75UA14-019 should be used for systems that have only EventTracker Agent installed on them.
Who should read this document
Customers who use 7.5 Build 21, 29;7.4 (All Builds)
EventTracker Agent, EventTracker Remote Installer
EventTracker Receiver, EventTracker Reports, EventTracker Alerter, EventTracker EventVault, EventTracker Scheduler, EventTracker Web.
Process to apply Update
- Download Update
- Place the Update ET75U14-019 in the destination computer.
- Execute the exe.
Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.