Software Update ET75U14-029

Released on : 3 April 2014
Applies to Version: 7.5 – Build 29, 21

Fix for failure to launch the log search processing when logon name has space.

Who should read this document
Customers who use 7.5 – Build 29, 21


Affected software
EventTracker Web

Non-affected software
EventTracker Agent, EventTracker Enterprise Activity, EventTracker Alerter, EventTracker Remote Installer, EventTracker Scheduler, EventTracker Event Vault, EventTracker Receiver, EventTracker Reports, Direct Log Archiver.

Process to apply Update

  1. Download Update
  2. Place the Update ET75U14-029 in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at