Software Update ET75UA14-019

Released on : 28 January 2014
Applies to Version: 7.5 Build 21, 29;7.4 (All Builds)
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Summary
Fix for issue where EventTracker Agent service fails to start on Windows 2000 system.

NOTE
This Update should NOT be used on the EventTracker Console/Manager system. This Update should only be used for systems that have only EventTracker Agent installed on them. Please use the Update ET75U14-019 on the EventTracker Console/Manager system.

Who should read this document
Customers who use 7.5 Build 21, 29;7.4 (All Builds)

Severity
Medium

Affected software
EventTracker Agent

Non-affected software
EventTracker Receiver, EventTracker Reports, EventTracker Alerter, EventTracker EventVault, EventTracker Scheduler, EventTracker Remote Installer, EventTracker Web.

Process to apply Update

  1. Download Update
  2. Place the Update ET75UA14-019 in the destination computer.
  3. Execute the exe.

Support
Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at http://www.eventtracker.com or contact Technical Support via e-mail at support@eventtracker.com