Software Update ET76U14-017

Released on : 22 December 2014
Applies to Version: : 7.6 Build 21, 26
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Summary
Fix for intermittent TCP disconnects between Agent and Receiver.

Note
This Update should only be used on the EventTracker Console/Manager system. Update ET76UA14-017 should be used for systems that have only EventTracker Agent installed on them.

Who should read this document
Customers who use 7.6 Build 21, 26

Severity
High

Affected software
EventTracker Agent, EventTracker Receiver, EventTracker Direct Log Archiver, Diagnostics utility.

Non-affected software
EventTracker EventVault, EventTracker Scheduler, EventTracker Alerter, EventTracker Indexer, EventTracker Web, EventTracker Reports.

Process to apply Update

  1. Download Update
  2. Place the Update ET76U14-017.exe in the destination computer.
  3. Execute the exe.

Support
Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at http://www.eventtracker.com or contact Technical Support via e-mail at support@eventtracker.com