Software Update ET82U16-008

Released on : 21 June 2016
Applies to Version : 8.2 Build 14


  • Fix for Category group mapping issue.
  • Removed unwanted entries from Installation status configuration.
  • On clicking the send to CM icon on configured my EventTracker queued report it does not show mapped CM details.
  • Reports dashboard shows no data found for Non-admin user, having only CP permission and does not have CM permission.
  • In Unknown process filters, Increased the length of field from 500 to 2000 characters.
  • In Unknown process filters, User saved a rule set with single quote (‘) then its showing error message.
  • In Unknown process, If User don’t have permission for Collection Master but having permission for Collection point, then data is showing for Collection master also.
  • Scheduled Action script: Output file path parameters updated for Office365Reports.bat
  • The selected reports Send to CM configuration is not retaining when user configuring send to CM for my EventTracker report and main reports or vice versa.
  • In Incident tile, Severity critical color showing white instead of red color.
  • In Unknown process CP machine, move to safe/unsafe icons are showing.
  • Unknown process filters: Rule set length changed from 2000 characters to 500 characters.
  • Changes done in SMTP server validation to allow all special characters except script injection tags (<, >).
  • Knowledge Object Import: Validating if rule name is already exists then not importing that specific rule of knowledge object.
  • Searching by Event Id or Event Description in Alerts, and then showing wrong alerts, which do not match that criterion.
  • Tiles dashboard, In system drill down incident count miss match.
  • Tile list view of incidents, Tune alert option is provided for CP site.
  • When user tries to view the flagged incidents from tile, it displays all incident.

Who should read this document
Customers who use 8.2 Build 14


Affected software
EventTracker Web

Non-affected software
EventTracker Agent, EventTracker Reports, EventTracker Scheduler, EventTracker Alerter, EventTracker EventVault, EventTracker Receiver.

Process to apply Update

  1. Download Update
  2. Place the Update ET82U16-008.exe in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at