Software Update ET82UA16-010

Released on: 11 July 2016
Applies to Versions: 8.2 Build 14

Fix for the issue where EventTracker Agent CPU usage is high.

NOTE: This Update should NOT be used on the EventTracker Console/Manager system. This Update should only be used for systems that have only EventTracker Agent installed on them. Please use the Update ET82U16-010 on the EventTracker Console/Manager system.

Who should read this document
Customers who use 8.2 Build 14


Affected software
EventTracker Agent

Non-affected software
EventTracker Receiver, EventTracker Reports, EventTracker Alerter, EventTracker EventVault, EventTracker Scheduler, EventTracker Remote Installer, EventTracker Web

Process to apply Update

  1. Download Update
  2. Place the Update ET82UA16-010.exe in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at