The (toxic) term “outsourcing” has long been vilified as the substitution of onshore jobs with cheaper offshore people. As noted here, outsourcing, by and large, has really always been about people. The story of outsourcing to-date is of service providers battling it out to deliver people-based services more productively, promising delights of delivery beyond merely doing the existing stuff significantly cheaper and a bit better.
When it comes to SIEM-as-a-service though, the game-changer is centered on today’s services work as a genuine blending of people-plus-technology. This empowers service buyers to focus on value-addition through meaningful and secure data, enabled by a sophisticated tool. All good, but recognize this is fundamentally made possible by smart people working together, your team and ours.
Business services, today, are one of speed to business impact. They are about simplification. They are about removing any blockage or obstacle diluting this business impact.
We refer to our EventTracker SIEMphonic service offering as co-managed. Inherent in the term is the acknowledgement that our team must work with your to deliver value.
That transition to As-a-Service is all about simplification — removing unnecessary complexity, poor processes and manual intervention to make way for a more nimble way of running a business. It is also about prioritizing where to focus investments to achieve maximum benefit and impact for the business from its operations.