Credit card fraud and identity theft should remain high on the hotel and lodging industry’s radar. Just ask Starwood Hotels & Resorts Worldwide (including their Westin, Sheraton and W Hotel brands), Hilton, Hyatt and the Trump Hotel Collection, all of which were victims of highly publicized, major breaches in the hospitality industry last year. In addition to airlines and banks, hotels maintain a rich database of personally identifiable and financial data on file.
In the breaches mentioned above, point-of-sale (POS) systems were attacked and malware launched to acquire cardholder names, credit card numbers and expiration dates. According to EventTracker, POS systems are a weak security point for many networks because they are constantly in use — and aren’t always patched, updated or protected from vulnerabilities as frequently as required. As a result, they can be exploited for the credit card data held on the POS terminals.
Read the rest of the article that provides insights from EventTracker on how the hospitality industry can improve cybersecurity here.