Released on: 15 May 2013
Applies to Versions: 6.4 – Build 58

Fix for the issue where agentless systems are not reporting.

Who should read this document
Customers who use 6.4


Affected software
EventTracker Agent
Non-affected software
EventTracker Reports, EventTracker Scheduler, EventTracker Alerter, EventTracker EventVault, EventTracker Web, EventTracker Receiver.

Process to apply Update

  1. Download Update
  2. Place the Update ET64P13-055.exe in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at