Released on: 13 April 2012
Applies to Versions: 7.2-Build 38,64,69


  1. Fix for the issue in EventTracker Agent where service monitoring does not work on systems that contain large number of services.

NOTE:This Update should only be used on the EventTracker Console/Manager system. Update ET72UA12-086 should be used for systems that have only EventTracker Agent installed on them.

Who should read this document

Customers who use 7.2 – Build 38,64,69


Affected software
EventTracker Agent

Non-affected software
EventTracker Receiver, EventTracker Reports, EventTracker Alerter, EventTracker EventVault, EventTracker Scheduler, EventTracker Remote Installer, EventTracker Web

Process to apply patch

  1. Download patch
  2. Place the patch ET72U12-086.exe in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at