Released on : 25 July 2013
Applies to Version: 7.4 – Build 25, 28, 30

Fix for issue where Collection Point stops sending cabs unexpectedly.

Who should read this document
Customers who use 7.4


Affected software
EventTracker Scheduler, Collection Point, Collection Master, EventTracker Diagnostic.

Non-affected software
EventTracker Agent, EventTracker Alerter, EventTracker Reports, EventTracker Receiver, EventTracker Web, EventTracker EventVault.

Process to apply Update

  1. Download Update
  2. Place the Update ET74U13-008 in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at