Released on : 3 December 2013
Applies to Version: 7.5 – Build 21, 29

Optimizations in data transfer between Collection Point and Collection Master. EventTracker VCP receiver process stops with exception.

Who should read this document
Customers who use 7.5 – Build 21, 29


Affected software
Collection Point, Collection Master, EventTracker Receiver, EventTracker Alerter.

Non-affected software
EventTracker Agent, EventTracker Reports, EventTracker Web, EventTracker EventVault.

Process to apply Update

  1. Download Update
  2. Place the Update ET75U13-011 in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at