Released on : 18 July 2014
Applies to Version: 7.5 – Build 21, 29, 53

Receiver process stops with unhandled exception while receiving certain events in TCP mode.

Who should read this document
Customers who use 7.5 – Build 21, 29, 53


Affected software
EventTracker Receiver

Non-affected software
EventTracker Agent, EventTracker Reports, EventTracker Web, EventTracker EventVault, Collection Point, Collection Master, EventTracker Alerter.

Process to apply Update

  1. Download Update
  2. Place the Update ET75U14-048 in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at