Released on: 09 August 2017
Applies to Versions: 8.2 Build 14


Fix for the issue where some Alerts are not getting Triggered.

Who should read this document?
Customers who use 8.2 Build 14


Affected software
EventTracker Receiver, EventTracker CollectionMaster, EventTracker CollectionPoint

Non-affected software
EventTracker Reports, EventTracker Alerter, EventTracker Scheduler, EventTracker Remote Installer, EventTracker EventVault, EnterpriseActivity, EventTracker Web

Process to apply Update

  1. Download Update
  2. Place the Update ET82U17-087.exe in the destination computer.
  3. Execute the exe.


Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at