Released on : 28 August 2019
Applies to Version : 9.1 Build 19
Download

Summary
Support for ConnectWise Manage Integration in EventTracker.

Other Enhancements

  • Added capability to auto map ConnectWise Manage company to EventTracker group based on the primary contact email address of a company.
  • Added capability to auto map ConnectWise Manage configuration to EventTracker system based on the MAC address.
  • Auto syncing of newly added ConnectWise Manage companies and configurations.
  • Fix the Issue with service boards not listed for an instance.
  • Fix the Issue with searching for a company/configuration.

Who should read this document
Customers who use 9.1 Build 19

Severity
High

Affected software
EventTracker Web,EventTracker Remote Installer

Non-affected software
EventTracker Reports,EventTracker EventVault,EventTracker Agent,EventTracker Alerter,EventTracker Scheduler,EventTracker Receiver,EnterpriseActivity,Event Correlator,EventTracker Elasticsearch Indexer,EventTracker Daemon.

Process to apply Update
Pre-Condition: Please apply all previously released updates before applying the below update.

  1. Download Update
  2. Place the Update ET91U19-032.exe in the destination computer.
  3. Execute the exe.

Support
Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at https://www.eventtracker.com or contact Technical Support via e-mail at support@eventtracker.com