Released on : 22 Nov 2019
Applies to Version : 9.1 Build 19

Fix for the issue where EventTracker EDR is not able to evaluate hash

Who should read this document
Customers who use 9.1 Build 19


Affected software
EventTracker Alerter

Non-affected software
EventTracker Reports,EventTracker Web,EventTracker Remote Installer,EventTracker EventVault,EventTracker Agent,EventTracker Scheduler,EventTracker Receiver,EnterpriseActivity,Event Correlator,EventTracker Elasticsearch Indexer,EventTracker Daemon,CollectionPointConsole.

Process to apply Update
Pre-Condition: Please apply all previously released updates before applying the below update.

  1. Download Update
  2. Place the Update ET91U19-042.exe in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at or contact Technical Support via e-mail at