Released on : 08 June 2020
Applies to Version : 9.3 (Build 5)
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Summary
Feature update 9.3.2

Who should read this document
Customers who use 9.3 (Build 5)

Severity
Medium

NOTE: This update make take several minutes to install. Please wait till the update installation finishes

New enhancements:

  • Provide octet count framing in syslog over TCP/TLS (RFC 5425 compliant)
  • Implement database shrinking and diagnostic warning for database exceeding threshold limit
  • Performance enhancements in Cab detail storage via SQL partitioning
  • Enhancements in Security and Compliance report – Only 100 records in HTML
  • Incidents email to contain notes/comments
  • Provide bulk deletion support for groups (groups cannot be deleted if systems are mapped)
  • Provide installation status (Success or Failure) in the screen that lists applied product updates

Bug fixes:

  • TLS 1.2 support for EventTracker (fix for ConnectWise and IT Glue integrations)
  • Tearaway window to show data for CP–CM

Affected software
EventTracker Reports, EventTracker Alerter, Event Correlator, EnterpriseActivity, EventTracker EventVault, EventTracker Receiver, EventTracker Web, CollectionMasterConsole/CollectionPointConsole

Non-affected software
EventTracker Agent, EventTracker Daemon, EventTracker Elasticsearch Indexer, EventTracker Remote Installer, EventTracker Scheduler

Process to apply Update
Pre-Condition: Please apply all previously released updates before applying the below update.

  1. Download Update
  2. Place the Update ET93U20-026.exe in the destination computer.
  3. Execute the exe.

Support
Customers in the USA and Canada can receive support by calling EventTracker at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.

All customers can get updates at https://www.eventtracker.com or contact Technical Support via e-mail at support@eventtracker.com